Maintaining controlled substance logs and medical charting
Interpreting basic surgical monitoring information including ECG, BP, PulseOx, etc.
Technical Skills
Helps to maintain inventory of pharmaceuticals, equipment, and supplies
Assists with patient intake, discharge, and obtains and records patient history
Performs pre-surgery diagnostic lab tests as directed
Monitors animals during surgery and observes animals after surgery to detect abnormal behavior or physical symptoms
Provides nursing care for injured or ill animals
Prepares patients, instruments, and equipment for surgery; prepares animals for surgery; assists in surgery suite
Assures good working condition of monitoring and support equipment such as anesthetic machines, cardiac monitors, dental machines, and autoclave
Customer Service Skills
Provides in-person and telephone client services including education and answering questions about procedures
Advises pet owners on post-operative care and medication dosages
Assists with community outreach programs as directed
COMPETENCY:
Communication Skills
Strong communication, leadership and motivation skills. Has the ability to effectively solve problems related to staff conflict, personnel issues, and performance
Knowledge of principles and processes for providing client and personal services. This includes client needs assessment, meeting quality standards for services, and evaluation of client satisfaction
Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills
Knowledge of structure and content of the English language including word definitions, spelling, rules of composition, and grammar
Requires active listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times
Social Skills
Works well with all employees and ensures actions support the hospital, the doctors, and the practice philosophy
Ability to work independently on assigned tasks as well as to accept direction on given assignments
Monitoring/Assessing performance of self, other individuals, or the practice to make improvements or take corrective action
Ability to adjust actions in relation to other’s actions
Teaching others how to perform a task
Actively looking for ways to help others
Being aware of others’ reactions and understanding why they react as they do
Requires dealing with unpleasant, angry, or discourteous people
Technical Skills
Knowledge of the procedures used for receiving, treating, and scheduling patients, for ordering medical supplies, and requesting laboratory tests
Knowledge of the use, care, and storage of veterinary instruments, materials, and equipment
Knowledge of sterilization techniques to sterilize various instruments and materials
Knowledge of the instruments, materials, and standardized procedures used in the full variety of surgical and dental treatments